Contact
Anne Zerbst
The Department of Social Affairs (Referat Soziales) handles individual questions and cases regarding emerging problems of various kinds for students.
We hear out every single one of you and we are there for you - independently from your worry. Your inquest will be treated a 100% discretely and there are no requests to be ashamed of. Contact us if you do not know where else to go - even if you are not sure whether your issue is part of our range of duty.
We support you in your search for the right expert. The latter might include the university psychologist, a lawyer or various other places that can be reached for advice. What topics did we engage in so-far?:
- Exams
- Overdue deadlines for the grading of exams by your supervisor
- Failed exams in the 3rd try
- Failed internship o Failed bachelor/master thesis
- Exceeding the maximum number of retakes
- Living and Finances
- Housing benefit
- BAföG
- Loans
- Notice of termination
- Delayed student registration
- Long-term study fees
- Scholarships
- Work + Insurance
- Status as student in association with mini-job, internship, …
- Maximum income and working hours
- Insurance status: health insurance, other insurance
- (Chronical) illness
- Compensation of disadvantages
- Acceptance of doctor's certificates (also in association with mental health problems, in close collaboration with the university psychologist and the psychosocial consultants)
- Breaks regarding entire semesters
- Problems of international students in close collaboration with the Department of International Affairs (Referat Internationales) (GEZ among others)
- Other
- Changing your subject of studies
- Recognition of other universities` or countries` credits
- Studying with a child/children
- Student Services (Dorms, etc.)
We handle your questions discreetly, offer support in formulating applications, establish contacts with the right people, accompany you as mediators and, if you wish, also in cooperation with your student council when dealing with authorities and the like.
Contact us by email at ref-soziales@stura.tu-ilmenau.de. We will reply as quickly as possible. In urgent cases, please come to the StuRa office (basement house A, room 013) or the consul's office (Helmholtzbau, room 1550) or call there (+49 3677 69 1914).
The Social Affairs Department is subject to the code of confidentiality. That is our promise! Is it still important to you that your concerns are not brought to the attention of the Ref Soz team? Contact the management confidentially (leitung-soziales@stura-ilmenau.de). In this case, your problem will only be discussed in private.
You can join our team! We are always excited about helping hands. Since our workshops can be scheduled flexibly you can also join the department during the semester and are not bound to application deadlines.
What attributes do you have to bring along? Willingness to help, commitment to work voluntarily (for the number of hours you choose) and empathy. You will not need any prior professional knowledge.
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Student financing:
Loans, BAföG, Scholarships & CoHere you can find the presentation slides from the last student finance information event.
Here you can find the complete overview on the topic of student financing.
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Examination law:
Dos & don'ts for the examination phase, problem prevention, getting through the lecture-free period with ease.Here you can find the presentation slides for the last examination law information event on 10.01.2022.
The next events will take place in SoSe 2022. If you have any questions about the topics, you can send us an email at any time.
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Biomedizintechnik (dep. IA)
Anne Zerbst
- Leiter:in
Enrolled 2021 -
Medienwirtschaft (dep. WM)
Wiebke Henriette Reckmann
- Leiter:in
Enrolled 2022 -
WSW (dep. EI)
Jule Martina Büttner
- stellv. Leiter:in
Enrolled 2023